Maintenance Service
We provide peace of mind for over 12,000 locations in the UK.
Specifically constructed around your requirements, we offer scheduled attendance where we commit to a programme of agreed maintenance tasks throughout the year. This is backed up by our Central Help Desk which is available 24 hours/day, 7 days per week, thus ensuring a rapid response for those unexpected instances.
Our services are designed so that our clients can feel safe in the knowledge that we will be there when we say we will. This is particularly important in mission-critical environments. With our bespoke Operations Management System software (OMS), we can track every aspect of each issued task . All jobs are logged centrally in the system and sent to our mobile engineers electronically via their PDAs and mobiles. As an extra precaution, all our vehicles are equipped with tracking devices so we can report to you in real time the progress of any engineer.
Whatever you require to maintain your systems, contact us now to talk to our experienced team.
- Bespoke solution designed to your location’s Specific requirements
- Personal, professional and reliable service
- Experienced and knowledgeable Contract Managers
- Single point of contact throughout the Contract.
- Fully trained and qualified Service Engineers
- Friendly and efficient helpdesk available 24/7 to deal with any queries
- Technical expertise with the leading products and solutions
- Flexible working to suit your operational needs.
- All jobs tracked in real-time through the latest in service solution software
- Management Reporting to meet your Performance Indicators
